Alaska CBP Notice Does Not Affect Our Operations

Dear Span Customer,

Yesterday, U.S. Customs and Border Protection (CBP) issued a notice that their downtown Anchorage office would be closed for a week to 14 days due to one of their employees testing positive for COVID-19. In the notice, CBP refers to their downtown Anchorage office as the “Port of Anchorage,” causing confusion among recipients that the notice was referring to the Port of Alaska being closed.

Please be advised:

• Domestic cargo, like that coming from Tacoma to Anchorage, is not required to clear U.S. Customs.
• Port of Alaska Director Steve Ribuffo has assured us that the U.S. Customs and Border Protection office closure does not affect Port of Alaska operations.
• SPAN and MATSON operations continue uninterrupted.

Please Notify Us Immediately if Your Business is Impacted by Covid-19 mandates & emergency orders

If the emergency order impacts your business and you are expecting a delivery from Span Alaska, please contact your Account Executive or our Customer Service department immediately. It is critical that we confirm the delivery time for your consigned cargo, as our operations must remain fluid to keep all cargo moving, especially emergency aid items.

If new restrictions are imposed, Span Alaska will comply with all regulations in place at the time and advise customers of any service changes in a timely manner.

Span Alaska services are vital to the state of Alaska. Thank you for the confidence you place in us.

For additional information, please call 1-800-257-7726. Thank you.